Crisis mode can happen to any company, at any time — and it rarely comes with a warning. When panic sets in, you’re seemingly pulled in a million directions at once, which is overwhelming, to
say the least. Maintaining your cool when you want to scream is a challenge, but one you must accept to get through it with your image intact.
5 Tips to Stay Cool During Crisis Mode
Use the following five tips to stay calm the next time your company is in a state of panic:
- Keep Your Emotions Out of It.
When you’re stressed out and deep into crisis mode, it’s easy to unravel. However, yelling at your staff and falling apart won’t do anything but cause your team to lose respect for you. If you feel like you’re about to come unglued, take a minute to yourself to regain your composure before making your next move. - Don’t Act Impulsively.
In a crisis situation, you need to move fast to try and resolve the situation as quickly as possible. Often times this leads to impulse decision-making that ends in disaster. Make a point to stop and think before acting to keep yourself from doing more harm than good. - Maintain a Positive Attitude.
Crisis mode isn’t fun for anyone, but how you handle yourself can hugely impact the outcome. Focusing on the positive allows you to inspire those around you to keep the chaos to a minimum. Your team looks to you for guidance during tough times and models their behavior after yours, so set a great example. - Accept Accountability.
No one wants to be the cause of a crisis, but nothing will ever get resolved if everyone plays the blame game. Take control of the situation by accepting full accountability and immediately stepping into action to resolve the issue. Mistakes are unavoidable, so it’s how you handle them that reveals your true character. - Seek Outside Help, If Needed.
There’s nothing wrong with asking for help. If you realize you’re in too deep, request backup from outside sources. Some problems are simply too large to handle internally, so make things much less stressful for everyone by calling in assistance from those who can help resolve the issue as quickly as possible.
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